To book a procedure you can do one of the following: Fill out our online form, click here OR call us on (07) 3833 6701.

When phoning to make a booking, please ensure you have the following with you to ensure a speedy bookings process:

• Referral
• Medicare Card
• Credit Card
• Private Health Fund card (if applicable)
• Pension card (if applicable)
• DVA Card (if applicable)

When you arrive at site on the day of your appointment, please remember to bring the following:

• Medicare, Aged Pension or the Veteran’s Affairs card
• Referral letter from your GP, family physician or other doctor
• Private Health Membership card
• Credit Card

To cancel an appointment:

Please call on 07 3833 6701 during office hours and let us know at least 24 hours in advance so we can give that time to another patient. A cancellation fee may apply if you cancel your appointment within 24hours of the time slot booked.

Pre-admission clinic

The Pre-admission Clinic was established with an aim to provide thorough and dignified patient care commencing prior to patients’ procedure and continuing through to admission.

The two main aims of the Pre-admission Clinic are to:

• Effectively prepare the patient for their procedure through education
• Meet the legal requirements for informed consent

The clinic provides the opportunity and time for patients to discuss the proposed procedure prior to being asked to give implicit consent.

The Pre-admission process involves:

• The patient receiving advice on such issues as medications based on current hospital policy
• Provision of the appropriate preparation solution for colonoscopy – based on the patient’s medical history
• Checking the patient’s insurance eligibility and explanation of the patient’s financial obligations
• Consent to procedure
• Confirmation of appointment dates and times
• Provision of upcoming procedure details on the process he/she will be going through during their admission