Thank you for choosing Montserrat Medical Services for your healthcare needs, it’s been an honour to care for you. Your feedback is invaluable in helping us understand what matters most to our patients and to keep us improving.
Every patient is invited to complete a Hospital Patient Satisfaction Survey, sent via email a few days after being discharged. All feedback is carefully reviewed and followed up by management where appropriate.
Most patients also receive a follow-up text message or phone call in the days after their procedure to check on their well-being and provide another opportunity to share their experience.
Whether you have kind words or concerns, our team is here to listen. You can reach out by phone, email, or by completing the form below.
