To ensure compliance with evidence-based standards, an audit program for both clinical and non-clinical practices and processes is in place at each Montserrat Day Hospital.
Consumer feedback is encouraged through regular patient satisfaction surveys and patient feedback brochures are available onsite at each facility. With the highest standards of Infection Prevention and Control in place, Montserrat is committed to providing a safe and healthy environment for patients, staff, doctors and visitors.
Montserrat uses an integrated approach to identify, analyse, evaluate, treat, monitor, and review health care risks.
A proactive and collaborative approach is taken, placing the emphasis on prevention, in order to assist all Montserrat hospitals in providing the safest possible environment for patients, staff, doctors and visitors.
All facilities are fully accredited by Global-Mark to the eight National Safety and Quality Health Service Standards.