COVID-19 Update

COVID-19 Update

COVID-19 Information and Latest Updates

At Montserrat Day Hospitals your safety is our top priority and we are committed to delivering high-quality health care locally in a safe environment.

We are closely monitoring and proactively responding to COVID-19 exposure and incidence in the community and implementing guidelines recommended by the Australian Government and the Department of Health.

We would like to reassure all patients visiting a Montserrat Hospital that we have comprehensive COVID-19 management, and infection prevention and control policies in place to minimise the risk of infection and protect patients, staff and visitors across all facilities.

Montserrat Day Hospitals
COVID-19 Safety Measures

State Health Guidelines

For the latest COVID-19 rules and regulations, visit your relevant State Government website:

Patients

If you are not feeling well with any cold or flu-like symptoms or have any questions about your upcoming procedure or treatment, please contact your Doctor and the hospital.

On arrival:

  • You will be asked by staff if you are feeling well
  • You are required to wear a mask when visiting our NSW hospitals or Western Haematology & Oncology Clinic in WA. Masks at other Montserrat Hospitals are no longer required.

Please notify your Doctor and the hospital if any of the following circumstances apply as your surgery may need to be deferred:

  • Displaying any COVID-19 symptoms
  • A confirmed close contact
  • Quarantined as a confirmed COVID-19 positive case
  • Awaiting a COVID-19 test result

Visitors

If you are not feeling well, especially with cold or flu-like symptoms please do not visit the hospital to see the patient. In extenuating circumstances, please contact the hospital and ask to speak to the Facility Manager to assist you further.

On arrival please:

  • Wear a mask if required
  • Practice good hand hygiene, respiratory etiquette (cough and sneeze into your arm) and socially distance

COVID-19 Information for Montserrat Day Hospital Patients

Whilst the rules surrounding COVID-19 have evolved, we continue to take all necessary precautions for the safety of our patients, staff, visitors and carers.

Please reference the information below as a guide and contact your treating Doctor or the hospital directly to confirm the latest COVID-19 rules and requirements, as these can change almost daily.

Thank you for your cooperation.

Prior to admission:

  • Patients will undergo a COVID-19 screening assessment with our staff
  • Patients need to advise their vaccination status

When a PCR/RAT test is required:

  • As per QLD State Government guidelines regarding COVID-19 symptoms or close contact rules. Learn more here
  • If you require a PCR/RAT test, please talk to your doctor about deferring your hospital admission until you have a negative result and are feeling better. There are certain guidelines around the timing of procedures and treatments following COVID-19 exposure or illness.

When a Rapid Antigen Test (RAT) Is required:

  • Any patient who is symptomatic must complete a RAT test and contact their Doctor or the hospital with their result prior to admission
  • Patients undergoing high-risk aerosol procedures may need to complete a RAT test. This will be discussed with your Doctor or by the hospital during your preadmission consult, depending on the outcome of your COVID 19 preadmission risk assessment.

Important Note: The aforementioned PCR/RAT Testing Protocols are subject to change.

Mask Wearing & Other Safety Measures

Masks no longer need to be worn in day hospital or cancer clinic settings in Queensland. We do however encourage social distancing and good hand hygiene practices when entering and exiting the hospital.

Patients at Montserrat Haematology and Oncology Clinics:

All patients will have a COVID-19 risk assessment and questionnaire completed by our staff. If you are feeling unwell, please contact your Doctor or Montserrat Cancer Clinic prior to visiting.

Patient Visitors

Visitors must be feeling well and of course symptom free. Limitations on visitor numbers will depend largely on the facility and size of the waiting room. We encourage relatives/carers waiting for patients to stay outdoors and off site until the patient is ready for discharge as we manage the number of visitors and patients we have on-site. Exceptions to this rule are children under 18 years of age or patients with a disability.

Prior to admission:

  • Patients will undergo a COVID-19 screening and risk assessment with our staff
  • Patients must advise their vaccination status

When a PCR/ RAT  test is required:

  • As per NSW State Government guidelines regarding COVID-19 symptoms or close contact rules. Learn more here
  • If you require a PCR/RAT test, please talk to your Doctor about deferring your hospital admission until you have a negative result and are feeling better.

When a Rapid Antigen Test (RAT) Is required:

  • Any patient who is symptomatic must complete a RAT test and contact their Doctor or hospital with the result prior to admission. There are certain guidelines around the timing of procedures and treatments following COVID-19 exposure or illness.
  • Patients undergoing high-risk aerosol procedures may need to complete a RAT test. This will be discussed with your Doctor or by the hospital during your preadmission consult, depending on the outcome of your COVID-19 preadmission risk assessment.

Important Note: The aforementioned PCR/RAT Testing Protocols are subject to change.

Patient Visitors
Visitors must be feeling well, symptom free and wear a mask in hospital settings. Social distancing is important, and good respiratory and hand hygiene must be adhered to. We encourage relatives/carers waiting for patients to remain outdoors and off site until the patient is ready for discharge to maintain social distancing and reduce the number of visitors and patients we have on-site. Exceptions to this rule are for children under 18 years of age or a patient with a disability.

Albany Day Hospital, Bunbury Day Hospital & Oxford Day Surgery

  • Masks no longer need to be worn when visiting these Montserrat facilities
  • Hand hygiene and social distancing guidelines should be adhered to at all times
  • Practice good respiratory etiquette and cough or sneeze into your arm

Western Haematology & Oncology Clinics

  • All patients and visitors must wear a mask on entry to our cancer care clinic
  • Patients under 12 years of age are not required to wear a mask
  • Hand hygiene and social distancing guidelines should be adhered to at all times
  • COVID-19 screening questions will be asked before your appointment and treatment  
  • Rapid Antigen Testing (RAT) is still required in certain circumstances as per WA State Health guidelines. These are commonly with close contact exposure, if you are feeling unwell or have flu-like symptoms.  
  • Patients can bring one support person to the hospital and up to two support persons to the clinic

Need More Information?

If you require more information please visit The Australian Government Department of Health’s website or phone the National public health information line below:

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